Terms

Payment on each invoice is due within the negotiated terms at time of order. Any unpaid balance at such time will bear interest at the rate of one and one half percent (1-1/2%) per month. Purchaser agrees to pay any costs incurred by Telecom Logistics, Inc. in enforcing the terms of this agreement.

First Time Order Payment Options

• Prepay: Send a check for the order amount and the order will be processed as soon as the check is received.

• New Account Set-Up (Net30): Telecom Logistics, Inc. requires a fifty percent (50%) deposit on first time orders exceeding $5,000.00.

The remainder of the bill is due Net30 days. A minimum of five (5) working days after credit references are received may be required to set up new accounts.

Freight

Unless specific shipping instructions are given, Telecom Logistics, Inc. will ship via the carrier we consider the best for both service and cost. Freight charges will be prepaid and added to the invoice unless otherwise stated. A minimum $2 handling fee shall apply to all orders.

Product Limited Warranty

Telecom Logistics, Inc. warrants that products sold will be free of defects of workmanship or material under normal and proper usage. Should any failure to conform to this warranty become apparent during negotiated period Telecom Logistics, Inc. must be notified in writing. Telecom Logistics, Inc. is not responsible for labor costs in connection with the installation, removal, or replacement of warranted products or for any consequential damages. Telecom Logistics, Inc. reserves the right to refuse to honor the above warranty for any products altered, improperly installed or installed in application for which not intended.

Ship Date

Telecom Logistics, Inc. makes every effort to meet the customer’s required ship date but will not be held financially responsible for any delays in shipping or expedited shipping fees. The ship date may be modified at anytime due to circumstances beyond our control.

Expediting Fees

Telecom Logistics, Inc. will pass on any outside service expediting fees incurred to the customer.

Shipping Loss/ Damage

The customer must make all claims for loss or damage in transit directly to the carrier. Title to the merchandise passes to the consignee at the time of shipment by Telecom Logistics, Inc. to the common carrier. Telecom Logistics, Inc. ensures proper packaging for all orders and makes every effort to reduce shipment of broken equipment.

Returns

All returned material is subject to a 20% restocking charge and must be returned within ninety (90) days of receipt. All returns must have a returned merchandise authorization (RMA) number issued by a customer service associate. Special orders can not be returned.

Purchase Order Acceptance Policy

All purchase orders must be in written form via fax, electronic mail,  standard mail or other negotiated methods. All purchase orders must contain a purchase order number.

Purchase Order Changes

All purchase order changes must be made in writing and faxed or e-mailed to a Customer Service Associate.

Purchase Order Cancellations

Purchase order cancellations may be subject to a cancellation fee.

Terms and conditions are subject to change without notice.